Returns & refunds
Last updated 28 July 2026
You have 30 days from delivery to send anything back — opened or not.
Template — needs review before launch
Placeholders marked […] must be replaced with real business details, and the whole document checked by someone qualified in the jurisdiction you sell into. This is not legal advice.
The short version
- 30 days from delivery, opened or unopened.
- No restocking fee, and we don't ask you to justify it.
- Return shipping is on us for orders in [your domestic market].
- Refunds land back on the original payment method.
How to start a return
Email support@blincsync.comwith your order number. We'll reply within one business day with a prepaid label and instructions.
Condition
The item needs to be complete — all cables, adapters, and cases included. We don't require the original packaging to be unopened, but please keep it if you can, since it protects the item on the way back.
Refund timing
Once the return arrives we inspect it within 2 business days and issue the refund immediately. Your bank then takes 3–10 business days to post it, which is outside our control.
Faulty items
Anything that fails within the 2-year warranty is replaced outright rather than repaired. You keep the faulty unit unless we specifically ask for it back.
Exceptions
We can't accept returns on items damaged by misuse, or where a user-replaceable part has been removed. Your statutory rights are unaffected by anything on this page.