Help centre
The questions we get most. If yours isn't here, get in touch — we answer within one business day.
Ordering
Yes, as long as it hasn't been dispatched. Email us with your order number and we'll sort it. Once it's shipped, you can use the 30-day return window instead.
Shipping
Free over $49. Below that it's $4.95 standard, or $12 for express.
Returns & warranty
30 days from delivery, opened or not, with free return shipping and no restocking fee.