Shipping

Everything here is what actually happens, not what we hope happens. If your order deviates from it, email support@blincsync.com and we'll tell you why.

Cost

Shipping is free on every order. There's no threshold to clear and no handling fee appearing at the last step of checkout. The price on the product page is the price you pay, plus any tax your country applies.

Dispatch and delivery

Our products don't all ship from the same place, so delivery times vary by item and destination. The estimate for what you actually ordered is shown at checkout and repeated in your confirmation email — that figure is the one to go by, not a single number we've put on a page to look fast.

A tracking link follows by email as soon as the parcel is moving — not when a label is created, which is why some stores' tracking sits at "label created" for three days.

International orders

Destinations and rates are calculated at checkout from your address. If your country doesn't appear, we don't currently ship there; email us and we'll tell you honestly whether that's likely to change.

Duties and import taxes are not included unless your checkout explicitly says otherwise. They are set by your country, collected by the carrier, and we have no way to waive or predict them.

If something goes wrong

Lost, delayed, or damaged in transit — tell us and we'll deal with the carrier ourselves rather than handing you a claim form. A replacement goes out as soon as we've confirmed the parcel isn't going to arrive.