Returns
Thirty days from delivery. Opened or not, and nobody will ask you to justify it.
How to start one
Email support@blincsync.com with your order number and we'll reply the same business day with the return address and instructions. Once the parcel reaches us, the refund goes back to your original payment method within 5–10 business days — the delay at the end is your bank's, not ours.
Who pays the postage
You do, for a change of mind. We do, when the item arrived faulty, damaged, or simply isn't what you ordered — in those cases tell us and we'll cover the return or send a replacement without asking for the original back first.
There's no restocking fee either way.
What we need back
The product and everything that came with it — leads, adapters, fittings, and any included accessories. The box being opened, taped, or written on is not a problem. Missing components are, because the next person needs them.
The honest exceptions
- Physical damage that isn't a fault. Dropped, crushed, or liquid-damaged items aren't returnable.
- Missing components. If parts are missing we'll refund the balance rather than the whole order, and we'll tell you the figure first.
- Hygiene items. Cosmetics and anything worn against the skin can only come back sealed and unused. That's a safety rule, not a loophole.
- Past 30 days. Email us anyway — if something has failed rather than disappointed you, we'd rather hear about it than not.
Warranty
We don't run a warranty programme of our own, and we'd rather say so than advertise one we can't honour. Where a manufacturer warranty applies it comes with the product and we'll help you claim it. Anything faulty on arrival is covered by the 30-day window above, with the postage on us.
Faulty on arrival
Tell us within 30 days and we'll ship a replacement or refund you — your choice, and you won't be left waiting on the original getting back to us first.
